Get in Touch With Our Team
Our support team is available to help with questions, account-related queries, technical concerns or general feedback. If you need help verifying your identity, updating deposit limits, or reporting a fault, our authorised support centre will handle your request promptly. Contact us for billing enquiries, security checks or to request a favour regarding account access. We work across the organisation to resolve issues clearly and fairly via convenient channels including chat, email and phone and keep you informed throughout.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat, email and account help; typical response within 24 hours) |
| General enquiries | [email protected] (billing, verification, policy and general enquiries; allow 48-hour response) |
| Affiliate enquiries | [email protected] (partner sign-ups, marketing and reporting; dedicated team) |
| Phone | +44 20 7946 0823 (London office; call for urgent issues) |
| Working hours | Mon-Fri, 09:00-18:00 (UK time) |
Email Support
At Wunderino, email is the preferred way to reach our team for detailed requests, account matters or when you need to send documents. Please use [email protected] and include a clear subject line, your registered name and up-to-date contact details to avoid delays. We aim to respond promptly, but verification or document checks may take longer.
Contact Form
Response Time
Our support team aims to respond to most enquiries within one business day. Simple account or payment questions are usually resolved quickly, while complex cases such as verification or dispute reviews may take longer depending on the issue and required checks. If you need faster help, include full details in your message to speed up the process.
Feedback
Help us make Wunderino better, we value your feedback. If you have suggestions, ideas or spot something that could be improved, please send them to our team. Every message is reviewed carefully and used to refine the site, improve features and make the experience smoother for all players. Your input really helps shape what we do next.